Entrepreneur and businessman Paul Herdsman is the COO of NICE Global. A company designed to provide necessary services designed to ensure other businesses’ success. NICE Global handles outsourced functions to allow the business an opportunity for continued growth and unhindered development. They provide such functions as human resources, technical support, data entry, customer service, inbound sales, and live chat services.
These services offer businesses the opportunity to focus on their customers instead of spending countless hours training traditionally revolving door employees such as customer service representatives.
What does Paul Herdsman bring to the table? Paul Herdsman worked for various organizations providing outsourcing services. Those services were spread throughout the entire world. This made managing the services difficult which did not provide for consistent growth.
Throughout his previous roles, Paul Herdsman was able to learn what type of skills are necessary to succeed in this industry. After learning those skills and together with a partner, Paul created his own outsourcing company designed to provide centralized services. The company is based out of Montego Bay in Jamaica which allows for a central hub. See Related Link to learn more.
The services are personalized for every customer to meet their specific needs. All of the employees at NICE Global have received specialized training to ensure they have the knowledge necessary to fulfill each individual job. The extensive training and education ensures each employee is comfortable making the right decisions in their day to day duties. Employees are also given the opportunity to receive the additional education necessary for promotion within the company.
In an article with TheBroTalk, entitled “12 Success Tips”, Herdsman gives effective business insights which he likes to share to aspiring and established business owners alike can use to be successful like himself.
See Also: https://ideamensch.com/paul-herdsman/