Why Do Prison Rely on Securus Technologies?

I am employed in a state prison as a guard, and I can tell you first hand how invaluable a service Securus Technologies has provided our facility. To start, our jail has become one of the most violent in all of California, mostly due to the increase in gang population over the last decade. These gangs think they run the prison, and they try to rule with an iron fist and make examples of those who do not comply, including the police.


My superiors have realized over the last few years that officers need help because the gang population continues to explode. Each time younger offenders reach are jail and are recruited, the gangs get stronger. The only things we can do to try and turn things around is limit access to weapons and drugs, to help keep the inmates from being in a more dominant position.


In the past, the only way that we could do this was to scan inmates and guests and the visitor center for contraband. If we could stop guests from bringing things to the jail and inmates from bringing those items to their cells, we could reduce violent episodes in the prison. That was all about to change when we reached out to Securus Technologies to update our jail phone system.


Securus Technologies makes telephone monitoring systems that are software driven, allowing my team of officers to be able to get back on the front lines instead of being stuck in a room listening to phone calls all day. If the LBS software picks up on conversations related to illegal activity, the alert goes out and now we are in a very unique position to be able to get ahead of the trouble.


With the help of Securus Technologies, violence has significantly dropped in our facility over the last six months.


Securus Technologies uses cutting edge science to prevent crime in prisons

Throughout the latter half of the twentieth century, prisoners housed throughout the nation’s network of penal institutions have generally had access to telecommunications devices. For most of the 20th century, this consisted mainly of having access to pay phones. However, with the advent of new, internet-based communication technologies, prisoners suddenly had at their disposal many more options for keeping in touch with the outside world.


But this brought with it a number of serious concerns. Chief among those was the fact that prisoners can potentially use these new communications devices as means to further criminal activity taking place behind prison walls. The need to closely monitor prison communications devices for potential illegal activity became a prominent goal of the nation’s prison communications companies. Starting in the early 2000’s, one company, Securus Technologies, began rolling out solutions that gave prison staff the ability to closely monitor their in-house communications, keeping a check on criminal activity taking place over prison telephone systems.


Today, Securus has a full suite of investigatory, security and anti-crime solutions for all of its prison communications platforms. The most prominent of these is its flagship product, JLG Investigator Pro. Capable of detecting the voices and positively identifying any party on the system, JLG Investigator Pro uses advanced biometric techniques to keep unwanted parties off of prison telephone systems as well as flagging conversations that involve people who are known criminals. The system is also capable of automatically monitoring for suspicious activity, including the use of code words and references to contraband or other illegal activities. The system even has the ability to automatically prioritize the monitoring of conversations, automatically sifting through every conversation that takes place over the prison communication systems and only bringing to the attention of prison staff the most pressing concern. This frees up guards and other staff to do their jobs more effectively.