Paul Herdsman, an entrepreneur, and co-founder and chief operating officer of NICE Global says that starting and maintaining a new business takes hard work, a lot of dedications, and a certain amount of know how. NICE Global is a business solutions company located in Jamaica although Herdsman is currently living in Florida.
NICE Global helps other companies find ways to retain more customers, have lower overhead, and increase their revenue. NICE Global offers many services including customer service outsourcing, to cross-selling. They also provide answering services for other companies that prefer a live person to answer their calls but do not want to have the added expense of having a department set up for this.
In the article, “12 Business Tips”, Herdsman gives effective business lessons which he likes to share to aspiring and established business owners alike can use to be successful like himself. Some of his tips are listed below:
Herdsman says to create a culture of family first for employees and make them feel like family, so you retain them. Training new employees are costly.
Herdsman recommends investing in the players by providing proper training so that employees have the tools needed to succeed. On top of the initial training, NICE offers ongoing training, so employees are always learning new skills.
Reward employees for performing well. Paul Herdsman rewards employees based on performance indicators. He does this his employees will want to work hard and do their best each day.
Help employees understand the worth of other employees but making sure they know what each department provides in value to the company. When employees understand the value other employees provide it brings unity to the whole organization and helps things get accomplished.
Herdsman has created an employee referral program within NICE because recruiting the best talent for your business is important. Get Additional Information Here.
Solve your client’s problem. Become a great problem solver by asking the right question and to the correct people.
Herdsman’s tips should help guide any business owner to being a successful entrepreneur.